Enough. You can’t put it off anymore. You can’t afford another missed opportunity. Another squabble. Another cost overrun. Or another mistake that you have to fix.
No wonder they call it a “courageous conversation.” You hoped that your team member, partner or customer would see the problem and correct it him/herself – and that you wouldn’t need to intervene. But you can’t put if off anymore.
How do you start? How do you overcome fear? How do you keep a courageous conversation on track and out of risk-averse compromises? How do you ennoble and PowerUP the dialogue to Level 4 or 5, so improvements stick and you generate good will? What if your antagonist falls into fight-or-flight retaliation and holds onto “not-my-fault” victim thinking?
That’s where we come in. Because uplifting ennobling interventions PowerUP the best outcomes when you have a plan – and a way to keep emotions and defensiveness at check, even if things don’t go according to plan. The 5As – AROUSE, AIM, ASK, ALIGN, ADHERE – gives you a roadmap to keep the conversation on track, heading to a good outcome.
